TEFL Establishing rapport in the classroom
The rapport between a teacher and their students plays a very  important  role in determining if the class will be successful and  enjoyable.  Students are often very hesitant to speak out in class  for a variety of  reasons. Questions go unasked and unanswered;  students remain silent  because they are afraid to lose their self- esteem by being put down in  front of their classmates and peers.  Rapport is a tricky subject to  understand and this is probably the  reason that the majority of  literature on teaching ignores  it. ?Rapport has been avoided in favour  of other variables, such as  teaching, modes of testing, and techniques  of assessing teaching  effectiveness, which can be more readily  conceptualised and  manipulated? (W.Buskist and B.K Saville).   Tickle-Degnen and Rosenthal (1990) identified three components in  the  structure of report. The first, mutual attentiveness relates to  the  ?feeling as one? and implies shifting the focus away from self  and  towards others. The second, being positive, is described as a  sense of  ?mutual friendliness and caring?. The third, co-ordination,  is the  predictability and balance in the relationship.
 
 
 
 However, the importance of each component varies over time.  As  individuals get to know each other and feel more comfortable, the   importance of positivity decreases as the communication tends to  become  more open and honest. Oppositely the importance of co- ordination  increases as the relationship progresses. This can be  shown in the  example of a football team as the assumption is made  that the more the  team practice together the co-ordination between  players will improve  as the individuals on the team interact with  each other. The only  constant through the relationship is mutual  attentiveness as this  supports the development of co-ordination and  reduces the importance of  positivity. This can be shown by the  following diagram.
 
 
 
 
 
 
 
 An increase in the level of rapport leads to a  multidirectional  flow of ideas as students are encouraged to voice  their opinions and  derive meaning from the information they share  (Howard-Hamilton, 2000).  Basically, rapport provides the base from  which learning can take  place. One of the problems with building rapport is that the  process  can be time consuming. A way to combat this can be in the  simple form  of a questionnaire handed out at the beginning of term  or at first  contact. This can be a very effective way for a teacher,  who has very  little extra time to spend getting to know a student on  a personal  level, to be able to make a connection with the student  by knowing  their interests and dislikes.   There have been many studies undertaken  which ask students  to describe the key qualities in a teacher that help  to build report  and hence make a huge contribution to the  effectiveness of the  teacher. I have examined these and found the  attributes,  characteristics and practices that appear time and time  again.
 
 Conclusion
 
 Qualities important to building rapport between the teacher and  student.
 
 ?Listen to what students say without comment. Use eye  contact,  non-verbal cues such as a nod, and a facial expression to  indicate  interest. ?If you are not sure what a student is asking, ask some   questions to help clarify. Don?t say, ?I don?t understand what you   mean.? ?If you can?t answer a question, be honest with the class.  Ask  for help; maybe one of the students can give an example to help  out.  ?Learn to call the students by name. ?Learn something about the  students? interests, hobbies and  aspirations. ?Create and use  personally relevant class examples. ?Arrive to class early and stay late  and chat with the  students. ?Interact more, lecture less. ?Reward  student comments and questions with verbal praise. ?Be respectful.  ?Lighten up and crack a joke now and then. ?But, never ridicule or joke  about incorrect responses. ?Don?t give the students all the answers,  make them use their  brains!
Author: Neil Farquhar
Date of post: 2006-07-21


